Cigna

Turkish Competition Authority Launch Investigation into the Turkish Health Insurance and Healthcare Services Market

On April 6, 2026, the Turkish Competition Authority (Rekabet Kurumu) announced the commencement of a formal investigation into various entities operating within the health insurance sector, private healthcare institutions, and technical/operational support providers. This decision follows a preliminary investigation that uncovered alleged serious and sufficient findings of potential violations of Law No. 4054 on the Protection of Competition.

The investigation targets 19 specific undertakings, including major insurance providers and private medical groups. The core allegations centre on anti-competitive agreements to fix prices (premiums), market sharing, the exchange of sensitive commercial data, and the implementation of exclusionary contracts between insurers and healthcare providers.

Market Context and Structural Dynamics

The healthcare sector in Turkey is characterized by a complex network of organizational relationships involving various business models. A critical component of this network is the health insurance market, which the Competition Authority classifies as a two-sided market.

The operational flow of this market involves:

  • Transaction Series: When a consumer uses a health insurance product, a series of transactions occur between the insurance company and the consumer, as well as between the insurance company and the contracted healthcare institution.
  • Technological Integration: Information technology products and services are essential for managing these high-volume, serialized transactions.
  • Interdependency: The market relies on the synergy between insurance companies, private healthcare providers, and technical support firms that facilitate operational processes.

Scope of Alleged Violations

The Competition Board's investigation was prompted by complaints and whistleblowing reports. The preliminary research focused on several alleged specific anti-competitive behaviours that may have compromised market integrity:

1. Horizontal Agreements Among Insurers

There may be allegations that insurance companies may have conspired to:

  • Price Fixing: Collectively determining, increasing, or maintaining fixed premium prices.
  • Market Allocation: Sharing customers, geographical regions, or specific insurance products to reduce competition.
  • Information Sharing: Exchanging sensitive data, including pricing strategies, cost structures, and risk assessment data.

2. Vertical and Exclusionary Practices

The investigation may examine the relationship between insurers and service providers:

Exclusionary Contracts: The potential existence of agreements between insurance companies and health service providers designed to exclude competitors from the market.

Entities Under Investigation

Following the Board meeting on March 16, 2026, a formal investigation (Decision No. 26-10/298-M) was launched against the following 19 undertakings:

Category

Undertaking Name

Insurance Companies

Allianz Sigorta Anonim Şirketi

 

Anadolu Anonim Türk Sigorta Şirketi

 

Ankara Anonim Türk Sigorta Şirketi

 

Aveon Global Sigorta Anonim Şirketi

 

Axa Sigorta Anonim Şirketi

 

Bupa Acıbadem Sigorta Anonim Şirketi

 

Hepiyi Sigorta Anonim Şirketi

 

Katılım Emeklilik ve Hayat Anonim Şirketi

 

Mapfre Sigorta Anonim Şirketi

 

Medisa Sigorta Anonim Şirketi

 

Prive Sigorta Anonim Şirketi

 

Zurich Sigorta Anonim Şirketi

 

Zurich Yaşam ve Emeklilik Anonim Şirketi

 

Quick Sigorta Anonim Şirketi

Healthcare Institutions

Acıbadem Sağlık Hizmetleri ve Ticaret Anonim Şirketi

 

Memorial Sağlık Yatırımları Anonim Şirketi

 

Özel Edremit Körfez Hastanesi

Support & IT Services

SenCard Partners Bilgi Teknolojileri Anonim Şirketi

 

Turassist Sağlık Destek Hizmetleri Anonim Şirketi

Procedural Conclusion

The formal investigation is the result of the Competition Board’s assessment that the evidence gathered during the preliminary phase is substantial enough to warrant a full inquiry into potential breaches of Law No. 4054. The opening of this investigation does not pre-determine a violation but signifies a rigorous legal process to ensure the protection of competition within the Turkish health insurance and healthcare services markets.

 

Welcome To iPMI Global

iPMI Global is the leading business intelligence provider for international private medical and expatriate healthcare insurance markets worldwide. Due to the nomadic nature of the international private medical insurance (iPMI) market, iPMI Global is an internet based business intelligence  service for worldwide insurance and medical assistance professionals, who need to understand the impacts of insurance and healthcare policy, regulatory, and legislative developments.

For the past 15 years senior level business executives, in over 120 countries, rely on iPMI Global to stay 1 step ahead of the risk and on the inside track of international private medical insurance.

Covering business travellers, high net worth individuals, expatriate and leisure travel markets, iPMI Global is the only international news source covering the most exciting sector of international health insurance: international private medical insurance.

Socials