IMG (International Medical Group) is pleased to introduce James Sion as the company’s new Chief Operations Officer. Sion brings more than 25 years of experience leading organizations across the insurance and financial services industries.

“James brings a unique combination of operational expertise, global perspective, and values-driven leadership,” said Will Nihan, IMG CEO. “As we continue to evolve and scale our business, his leadership will be instrumental in strengthening our operations, enhancing the end-to-end customer journey, and supporting our long-term growth strategy.”

Cigna Healthcare today announced the appointment of Michael Khan as Chief Executive Officer of its Hong Kong business, subject to regulatory approval. This strategic move signals a definitive strengthening of Cigna’s position within the competitive International Private Medical Insurance (IPMI) sector, a market currently defined by an intensifying demand for seamless global portability and highly localized health solutions. As the insurance landscape in Hong Kong matures, this appointment underscores Cigna’s commitment to disciplined growth and the creation of long-term value in a primary Asia-Pacific hub.

Trawick International, a global leader in travel insurance solutions, is thrilled to announce the appointment of Julian Triggs as Travel Solutions & Strategic Partnership Manager for its UK division. This key hire underscores Trawick’s commitment to accelerating growth and expanding its footprint across the UK and European travel insurance markets.

SiriusPoint Ltd., a global specialty insurer and reinsurer, has appointed Will Nihan as the new Chief Executive Officer of its wholly owned subsidiary, International Medical Group (IMG). This change is effective on November 3, 2025, and Nihan will replace Adam Hirschfeld, who served as Interim CEO since March 2025 while retaining his General Counsel duties. Nihan brings extensive experience, having previously served as President and CEO of Travelex Insurance Services and holding senior roles at other major financial institutions.

Serenity Health Partners are delighted to announce the appointment of Aniz Sirajudin as Regional Growth Leader, effective immediately.

With over 20 years of experience within the insurance industry, most recently focused on regional health insurance strategy and iPMI client management, Aniz will report to the Co founders and will serve on the Serenity Health Partners ‘Executive Committee’.

Speaking to iPMI Global, Serenity Health Partners Co-founder, Jonathan James says, “Delighted to have Aniz join Serenity! His broad knowledge of the regional health insurance market, as well as significant client engagement experience provides Serenity with new capabilities as we launch into the Asia market. Aniz also brings a deep understanding of what our broker partners really need for their clients in this fast paced and highly competitive health insurance segment. This new role enables Serenity health partners to really explore wider opportunities for growth with our partners, beyond our core client engagement strategy.“

This new role will be pivotal in leading the client engagement team & strategy for MSIG:Serenity across Asia, as well as enabling our business to explore more differentiated health initiatives and drive wider opportunities for growth and connectivity with our key partners MSIG Asia beyond our core proposition.“

Serenity is a regional health solutions provider dedicated to enhancing the health, well-being, and peace of mind of its customers. Founded with the mission of transforming the health insurance landscape, the company emphasises making insurance accessible through affordable price points, advanced product design, and effective cost containment. Serenity prioritises transparency and accountability, ensuring clear policy language and reliable claims payments for a positive customer experience. With a focus on regulatory compliance, transparency and ethical conduct, Serenity upholds the highest standards in the health insurance sector across Asia.

Former Cigna Healthcare Chief Commercial Officer, Global Individual Health, Ross Walker has been appointed Senior Director, Health Strategy & Proposition at Prudential plc in Hong Kong.

Ross joined Cigna Healthcare back in 2011 in the start-up Global Individual Health business and has held diverse roles across Marketing, Strategy and Product Management in Asia Pacific. Ross rejoined the individual health business last year after a 3-year stint as Head of Strategy & Transformation for Cigna Healthcare in the Middle East & Africa Region.

Trawick International, a leading international insurance company, is pleased to announce two strategic additions to its leadership team: Yirka Marban as the new Head of Human Resources, and Brent Judge as Vice President of Corporate Sales & Distribution for North America.

Cigna Healthcare has announced Leah Cotterill as the new Chief Executive Officer (CEO) for Cigna Healthcare – Middle East and Africa (outside KSA). Cotterill becomes the first female CEO to lead an international health insurance company in the UAE, marking a significant milestone for the industry. The announcement aligns closely with the UAE’s commitment to including more women in leadership roles and fostering gender equality.

IMG (International Medical Group), an award-winning global insurance benefits and assistance services company, is pleased to introduce Susan Yates as the company’s new Chief Customer Officer. Yates joins the IMG team with more than 25 years of experience in the insurance and global assistance industries.

Trawick International, an industry-leading international insurance company, has announced the promotion of Bailey Foster from Vice President of Trip Cancellation to Senior Vice President, Travel Insurance, effective immediately.

In this new capacity, Foster is responsible for strategy, product, and business development of the trip cancellation insurance and travel medical insurance lines of business for Trawick International.