ICE-Tech Launches Alice FNOL with OpenDialog: A 24/7 AI Insurance Claims Agent Improving Accuracy an…
12-04-2026 InsureTech News iPMI Global
A governed AI claims agent embedded in FNOL journeys, delivering controlled claims from first contact and faster resolution ICE-Tech, a global insurance technology partner, has launched Alice FNOL, a 24/7 AI claims agent designed to transform first notification of loss (FNOL) for insurers. Powered by OpenDialog’s conversational AI platform for regulated industries, Alice FNOL is embedded directly into FNOL journeys, capturing and validating claims in real time to reduce manual handling and improve data accuracy from the outset.
ICE and NIS Unite Under One Global Brand: ICE-Tech
14-01-2026 InsureTech News iPMI Global
"An award-winning insurance technology partner trusted by global insurers and specialist market innovators." ICE InsureTech (ICE) and Nordic Insurance Software (NIS), two established insurance technology companies within the Acturis Group, announce their unification under a single global brand: ICE-Tech. Founded in 2002, ICE and NIS have each built strong, credible positions in their respective markets, delivering complex insurance programmes across personal and speciality lines for major insurance brands.
