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AXA – Global Healthcare Partners with Daman to Transform Global Health Insurance Offering in the UAE

AXA – Global Healthcare has entered into a partnership with The National Health Insurance Company - Daman, the largest health insurer in the United Arab Emirates (UAE), to offer a new leading International Private Medical Insurance (IPMI). Tailored for businesses with a global workforce, the premium healthcare plans help employees access the best care worldwide, wherever their assignment takes them.

Launching in March 2024, the new Global Healthcare Plan is a locally licensed and compliant product administered by Daman, and internationally supported by AXA – Global Healthcare. The partnership marks a significant step in the global growth agenda for AXA – Global Healthcare.

Daman is part of PureHealth, the UAE’s largest integrated healthcare platform, with an ecosystem that challenges lifespans and reimagines health spans. The award winning national health insurer provides comprehensive health insurance solutions to 2.8 million members in the UAE. Across its eighteen years of operation, the company has shaped the development of the UAE’s health insurance laws and continues to build on its domestic network of over 3,000 active healthcare providers.

The Global Healthcare Plan gives its members enhanced flexibility, offering upgrade options across maternity, dental, and optical health across all levels, and access to HRT, menopause, and infertility benefits. Cover is further expanded with higher overall limits and out-patient benefit limits, and members can also access dietician consultations. The experienced sales team will combine global and local knowledge on the ground to sell the plan to intermediaries and businesses in and out of the region.

Members will have access to a dedicated and experienced round-the-clock in-country claims team as well as to AXA’s Virtual Care services. They will also be able to use the Daman Mobile app to conveniently and securely access the wide range of benefits from their plan.

Members will also benefit from Daman’s domestic network, one of the biggest healthcare networks in the UAE, and from AXA’s Select network of 1.9 million healthcare providers worldwide.

The partnership is spearheaded by Karim Idilby, Managing Director – Middle East and Africa for AXA – Global Healthcare, whose role is to further the company’s ambitions in the Middle East and Africa. Karim took up the role a year ago following ten years’ experience at BUPA, where he set up Bupa Global’s Africa, India and Middle East region, and spent four years in Private Equity, investing in the healthcare sector across the GCC and India.

Speaking on the partnership, Karim comments, “At AXA - Global Healthcare we want to grow, and grow fast. As one of the world's largest IPMI markets, establishing a leadership position in the UAE has been a priority. Daman, with its strong distribution reach, domestic network, and digital platform, is the perfect partner with whom we will achieve our shared vision for growth in IPMI in the UAE.

“We’re looking forward to seeing the integrated offering take shape throughout 2024, and developing a blueprint for success which we can expand to other key international markets.”

Khaled Ateeq Aldhaheri, Chief Executive Officer of the National Health Insurance Company – Daman, commented: “We are delighted to announce our partnership with AXA - Global Healthcare, marking a significant step to expand our global health insurance offering.  At Daman, our customer transformation strategy is deeply rooted in our commitment to meeting the evolving needs of our clients. With extensive overseas travel prevalent in this market, particularly considering the UAE's status as a global business hub, we are thrilled to provide companies based in the UAE an extended service offer abroad to support their international activity.”

ABOUT AXA - GLOBAL HEALTHCARE

AXA has been protecting the healthcare needs of globally mobile citizens for more than 60 years. Offering cross-border health insurance to businesses and private individuals, we support customers living in more than 190 countries.  Our constantly evolving propositions build upon decades of experience in global healthcare and the local knowledge and capabilities of AXA’s healthcare businesses across the world. We offer customers care and support though a 24/7 global virtual doctor service, second medical opinion and personal case management services as well as evacuation and repatriation assistance. And to make sure customers get speedy access to medical treatment wherever they are in the world, they have access to AXA’s global medical network.  

AXA - Global Healthcare is committed to driving a diverse workforce and promoting gender equality. We are part of the AXA Group – a global insurance company with more than 93 million clients worldwide.

To find out more visit axaglobalhealthcare.com

About National Health Insurance Company – Daman

The National Health Insurance Company – Daman is the UAE’s leading health insurer providing comprehensive health insurance solutions to 2.8 million members in the UAE.

Daman is part of PureHealth, the UAE’s largest integrated healthcare platform with an ecosystem that challenges lifespans and reimagines health spans. With 28+ hospitals, 100+ clinics, multiple diagnostic centres, insurance solutions, pharmacies, health tech, procurement, investments and more.

Daman, a pioneer in health care insurance, drives innovation through a combination of state-of-the-art technology and healthcare-related expertise offered by a highly skilled and knowledgeable workforce. Members benefit from added value through unique offerings such as the disease management programmes. Daman provides a 24/7 customer call centre and medical services authorisation team who are in direct contact with Daman’s network of over 3,000 medical facilities. The company also provides a diverse range of digital services that are unmatched in the UAE.

Daman has set high standards in the health insurance industry and has been awarded a number of internationally recognised awards and quality-focused certifications in a relatively short span of time.

https://www.damanhealth.ae/

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